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Pauline

Professional Overview:

• A skilled professional in customer service, success, and support roles, Diana is known for her excellent communication skills and proactive approach to customer needs.

Availability & Salary:

• Immediate start
• $800 USD/month, full time, plus standard holidays/benefits
• US time zones

Fit for Roles:

• Virtual Assistant
• Customer Service
• Customer Success
• Customer Support

Why We Love Pauline

Pauline’s communication makes her ideal for customer service roles. She excels in communication, consistently seeks improvement, and brings a valuable international perspective from her experience in Kenya.

Resume Highlights:

• Recent Role: FVIP/Customer Success Agent at Fluid Truck.
• Key Responsibilities: Front-line representative on Salesforce, maintaining communication, solving cases, and reporting issues.
• Previous Experience: Includes roles as a Customer Success Analyst
• Skills: CRM Management (Salesforce, Hubspot, Trello, Jira), problem-solving, and teamwork.